Payment: Payment details must be submitted before PlayUKinternet will purchase your order. Major credit cards are accepted or you can remit payment to us. If you wish to pay using another method, please email us on info@playukinternet.com.
Despatch: The lottery draw you are entered into is chosen by yourself on the PLAY page of this website. You can play on a future, specified date on the PLAY page if required. We cannot supply tickets for the draw after close-off, which is set a substantial time prior to the official cut-off time to allow our ticket purchases to be completed by our staff in each location. By default, the website automatically displays the next available draw date after close-off time. You will immediately be sent your "Confirmation of Entry" by email and PlayUKinternet will not be liable for losses incurred by lack of performance by players' internet service providers.
Owing to the fact that ticket purchases are queued in batches, and printed within an hour of purchase, we can no longer allow refunds on tickets for the next available draws. The only potential refunds or order alterations we can allow would be in the event of a span, for which the entry is not yet active. In this event, the entry will not have been purchased, and can therefore be amended.
PlayUKinternet reserves the right to undertake such alterations at their discretion, and will not be held responsible for errors in altered/modified entries.
Cancellations: If you are entirely dissatisfied with the service you have received, we will consider a refund of your purchase, as long as your reason is valid. PlayUKinternet reserves the right to undertake such refund at their discretion. To apply for a refund email us on info@playukinternet.com.